Positive At Work

Commitment

Confidential, trusted and expert advice delivered with integrity and transparency.

We serve all clients with integrity, competence and objectivity.
We keep client information and engagement records confidential and use proprietary client information only with the client’s permission.
We do not use confidential client information for any purpose outside the agreed engagement.
Before undertaking an engagement, we disclose conflicts of interest that may compromise success.

We only accept engagements for which we are qualified by experience and competence.
Staff and associates are assigned according to experience, knowledge and expertise, and only with express agreement.
We immediately acknowledge influences on objectivity and offer to withdraw where objectivity or integrity may be impaired.
We work to pre-agreed objectives that may flex as client needs change.
We agree targets, milestones, progress reviews and risk management approaches.

We agree the basis for fees and expenses in advance.
Fees and expenses are reasonable, legitimate and commensurate with the services delivered and responsibility accepted.
We disclose any expected fees or commissions for equipment, supplies or services recommended.

We respect intellectual property rights of clients, consulting firms and colleagues.
We do not use proprietary information or methodologies without permission.
We do not advertise deceptively or misrepresent experience, competence or ability.